Shipping Policy

Free Freight

Kohll’s offers free ground freight in the continental U.S.A. on all orders over $249.00 shipped from our distribution center, excluding disposable incontinence products, solutions, nutritional supplements, and oversized items. Additional freight charges may apply for curbside or inside delivery of certain free freight items. Orders under $249.00 will include shipping charges and a handling fee. A FedEx surcharge may apply to certain residential Zip Codes, including Next Day Air deliveries.

Same Day Shipping

Kohll’s will ship orders placed by 3:00pm your local time the same day in the continental U.S.A. (excluding common carrier shipments), subject to credit approval.

Returns and Special Orders

Returns are accepted for full credit within 10 days from the date of purchase. A minimum restocking fee of 20% will be applied to all returns over 10 days from the date of purchase. Merchandise returns are not accepted after 30 days from the date of purchase.

Please call our Customer Support Department at 877-408-1990 to obtain a Return Authorization Number. A Return Authorization Number is valid for 10 business days from the date of issue. A return without an Authorization Number or an expired Authorization Number will not be accepted. Returned merchandise must be in the same unit of measure as originally purchased.

Returns Department
Kohll’s Pharmacy & Homecare
12741 Q. Street
Omaha, NE 68137

Return Conditions:
Credit will not be granted for merchandise unsuitable for resale. Merchandise must be in original packaging and is subject to inspection. Merchandise that has been marked, affixed with stickers or with crushed packaging will not be accepted. Any product shortage must be reported within 48 hours from receipt of the order. Special orders, sterile items and products that are made unsaleable once opened are not returnable. Defective merchandise will be repaired or replaced based on the manufacturer’s policy.

Returns Authorization Request Form

Order ID:
First Name:
Last Name:
Your Email:
Address:
Zip Code:
Phone No:
Item(s) Description:
Reason for Return:
Requested Action:
Return Date:
	I understand I am responsible for the cost of shipping my return.

General Terms and Conditions

Common Trade Practice and Acts and Laws where a purchase takes place shall be followed by both the customers and the distributors. Typically this means that the laws at the buyer's own location shall govern should a dispute on the the purchase occur. In this regard, online shopping makes no difference to buying from a street shop near you. As eCommerce gains its popularity, governments and banks all have well-defined rules on consumer protections. A vast majority of online shoppers get their money back from the banks after disputing their purchases.

As a guidance, following is a list of terms and conditions that are standard practice in the industry. Each participating distributor might have slight variations on some product categories.

Accuracy: All information in this site is provided to our best ability or maintained by participating vendors. However, in case of error Customer shall indemnify and hold harmless against any and all claims, demands, actions, suits, losses, liabilities, damages, costs, and expenses, including without limitation reasonable attorneys' fees, costs and expenses relating to your use of our services.
Price: Due to the dynamic nature of the market and our services, prices are subject to change with out prior notice. In case of significant discrepancies between the posted and then the current prices, requires the respective vendors to inform Customer prior to processing the charges.
Return: To the extent governed by laws, return of merchandise should be avoided as much as possible. We require vendors to inspect and insure the merchandise prior to delivery. And we ask Customer to inspect all items upon receiving them. Customer must contact the vendor(s) to get return authorization number. Certain merchandise may not be returnable, to the extent permitted by laws.
Damage: In case of damages, Please make damage claims directly to the carrier for merchandise shipped by a common carrier.
Payment: Payments will be settled between Customer and the vendors who supply the merchandise. Return checks are subject to extra service charges by banks. Dishonored checks may be subject to penalty by laws and all other related collection cost, including attorney fees.
Warranty: Warranties vary from product to product, and from vendor to vendor. Please refer to relevant laws governing this aspect for the minimum requirement on individual product. Used merchandise might be exempted for warranty requirements.

In case of dispute, will take every measure possible to protect the integrity of its trading platform services and to ensure the appropriate governing laws are obeyed by all parties. This includes termination of our services to any law-breaching parties.

Our Privacy Policy

At , we enforce the highest standard to protect your privacy while shopping with us.

All your sensitive private information, including password, bank / credit card details etc. is transmitted over the Internet via 128 bit SSL encryption. No sensitive information will ever be sent via email. This ensures that no data can be intercepted on the way to and from our server.
All your sensitive private information, including password, bank / credit card details etc. is stored under industrial strength Triple-DES encryption. This ensures no body can hack in to the database and use that information.
Your password will not be revealed even if you forgot and requested the login information be sent via email. We will send you a temporary one instead. Your bank / credit card details will not be revealed to even yourself though you can update the information on your account.
Only the distributor(s) from whom you buy the products will have access to your payment information over an SSL protected connection to our server. Every participating vendor is required to follow strict commercial laws in handling the information.
All relevant privacy laws are strictly followed. In particular, none of your personal data will ever be used outside the scope of the commercial operation of our business.
No promotion emails will ever be sent to you unless you opted for it. You can opt out at any time by updating your account information.